Privacy Policy

Who we are:

Our website address is: https://www.underblue.net

What personal data is collected and why:

Comments:

When visitors leave comments on the site, the data provided in the comments form is saved, as well as the IP address and the browser's user agent, to help with spam detection.

An anonymous string created from your e-mail address (also called a hash) may be sent to the Gravatar service to verify if you are using it. The Gravatar service's privacy policy is available here: https://automattic.com/privacy/. After your comment is approved, your profile picture becomes visible to the public in the context of your comment.

Media:

When uploading images to the site, you should avoid uploading images with embedded geolocation data (EXIF GPS). Visitors can download and extract geolocation data from images on the site.

Contact forms:
Contact forms store data for a maximum period of 365 days after submission. These can be changed or deleted upon service request via the email dpo@underblue.net

Cookies:

If you leave a comment on our site, you can choose to save your name, email address, and website in cookies. This is for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies last for one year.

If you visit the login page, a temporary cookie will be set to determine if your browser accepts cookies. This cookie contains no personal data and will be deleted when you close your browser.

When you log in, some cookies will be set to save your login information and your screen display choices. Login cookies last for one year. If you select "Remember me," your session will persist for two weeks. When you log out, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie does not include personal data; it merely indicates the content ID of the article you just edited. It expires after 1 day.

Embedded content from other websites:

Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the user had visited those websites.

This site may collect data about you, use cookies, embed third-party tracking, and monitor your interactions with that embedded content, including tracking your interactions with embedded content if you have an account and are logged in to that site.

Analytical data
We consider analytical data to be all information that, based on various variables, provides the brand with information and analysis on the performance, behavior, and preferences of our visitors during their visit to our online store.

Who your data is shared with

The cookies used for collaboration with entities external to the brand originate from and are provided by the following advertising partners of the brand:

  • – Meta Platforms, Inc
  • – Google LLC (Alphabet Inc.)
  • – Tidio Poland sp. z o.o.
  • – Faire, INC

How long your data is retained:
The data retention period varies according to the specific use of the data. If you wish to know the retention period for each type of information, please contact our DPO at dpo@underblue.net.

If you leave a comment, the comment and its metadata are stored indefinitely. This is so we can automatically recognize and approve any follow-up comments instead of holding them in a moderation queue.

For users who register on our site (if any), we store the personal information provided in their user profile. All users can view, edit, or delete their personal information at any time (with the exception that they cannot change their username). Site administrators can also view and edit that information.

What rights you have over your data:

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any personal data you have provided. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent:
Your data is stored in a properly encrypted database, hosted on a certified server for this purpose. All security standards and IT certifications are guaranteed by external auditors and can be tested using various tools available on the internet for this purpose.
If you detect any security anomaly, please report it to us via email geral@underblue.net or dpo@underblue.net.

Visitor comments may be checked through an automated spam detection service.

Your contact information:
Your contact data will only be used for the processing of your order, contacts related to it, as well as for informational and commercial purposes of the Under Blue brand.

Additional information:
If you need further technical or administrative clarification regarding your personal and private data, please contact our data protection officer via email dpo@underblue.net.

How your data is protected:
Your data is protected through MD5 encryption combined with proprietary information protection algorithms. All submitted data is encrypted and preventively stored in a database.
Regular and routine backups are also carried out to preserve and safeguard all information.
If you need a detailed technical report, please request it via email geral@underblue.net or dpo@underblue.net.

Procedures in case of data breach or theft:
In case of a data breach or theft, we will immediately notify all involved parties as well as the respective competent authorities. If a situation arises where the integrity and security of the data are at risk, all security systems and connection blocking will be immediately activated, as well as the immediate implementation of the internally defined emergency plan.

From which third parties we receive data:
We receive purely informative and statistical data from Meta Platforms, INC | Google LLC (Alphabet Inc.) | Tidio Poland sp. z o.o. | Faire, INC related to traffic conversion and visits to our online store.

What automated decisions and/or profiling we do with user data:
All data in our application is encrypted by default using MD5 encryption as standard, as well as other algorithms and encryptions recognized by competent authorities. Whenever you place an order in our online store, your data is automatically processed for the purpose of order processingwhere you will receive several automatic emails notifying you of the status of your shipment or, eventually, another adverse case that is handled and resolved by our algorithms.
They will also be used for automatic sending of marketing actions or relevant information considered by the brand and group of companies associated with Under Blue and Código Master, LDA.

Regulatory Sector Communication Requirements
Any additional information regarding data protection in Portugal can be obtained from:
CNPD – Comissão de Proteção de Dados;  
Rua de São Bento n.º 148-3º 1200-821 Lisboa
Tel: +351 213928400
Fax: +351 213976832
E-mail: geral@cnpd.pt

Any other questions not mentioned above, please contact our data protection officer via email: dpo@underblue.net